Summary
Outlines the System Office software acquisition process, including request submission, inventory review, required security and legal steps, purchasing, and license deployment.
Body
This process outlines how System Office employees request and obtain new software or additional licenses.
Process Steps
1. Submit Request
Submit a service request with the software name, purpose, intended users, and any licensing details. Use the Software, Applications and Licensing service.
2. Inventory Check
Desktop Support checks whether the software is already licensed.
- If available: It will be assigned or deployed.
- If not: Security and legal review is required (next steps).
3. Security & Legal Review
4. Purchase
Once approved, the requester may follow the Procurement process to make the purchase.
5. Deployment
Desktop Support receives the license and assigns or deploys it based on license type.
6. Renewals
Annual licenses are reviewed before expiration. Submit requests for renewals or additional licenses through the service portal.
Flowchart
See the attached Software Acquisition Process flowchart for a visual overview.