What is "LISTSERV"?

LISTSERV is our email list management system. This tool is used to create and maintain group email lists across the organization. It enables the organization to send messages to large groups—such as departments, committees, project teams, or interest groups—without requiring anyone to manage individual email addresses manually.

How LISTSERV Works

Lists are the groups used in our email list management tool. Each list brings together a specific set of people. Users must be subscribed to a list in order to receive or view its messages.

Lists can be set up in different ways. Some are announcement‑only, where only approved senders can post. Others allow open discussion among all subscribers. This flexibility helps each list match the needs of the group it serves.

Accessing LISTSERV

How to Access the Site

Navigate to: https://lists.minnstate.edu/
From this home page, users can log in or register for the first time.

First-Time Registration

Users who have never logged in before must create an account.

1. Select "Log In" in the upper‑right corner of the page.
2. On the login screen, open the hamburger menu (three horizontal lines) in the upper‑right corner.
3. Choose "Register".
4. Enter the following information:
   • Email address (format: first.lastname@yourinstitution.edu)
   • Password (of your choice)
   • Re‑enter password
5. Select "REGISTER PASSWORD" to complete the setup.

Important:
This password is not the user’s StarID password. It does not sync with StarID and will not update automatically. It is a separate, static password that users must remember.

Logging In After Registered

Once registered, users can log in at any time:

1. Go to https://lists.minnstate.edu/.
2. Select "Log In" in the upper‑right corner.
3. Enter the registered email address and the LISTSERV password.

Subscribing and Unsubscribing from Lists

Lists can be configured in different ways. Some allow anyone to subscribe, while others are closed and require the list owner to add new members. Users must be logged in to subscribe or unsubscribe.

Subscribing to a List

1. Log in at lists.minnstate.edu.
2. Browse the available lists shown on the home page.
3. Select a list and choose the option to "Subscribe."

If the list is open, your subscription will be added immediately. If the list is closed, the request will be sent to the list owner for approval.

Unsubscribing from a List

1. Log in at lists.minnstate.edu.
2. Open the hamburger menu (three stacked lines) in the upper‑right corner.
3. Select "Subscribe" or "Unsubscribe."
4. A list of your current subscriptions will appear.
5. Place a checkmark (in the box next to any list you want to leave.
6. Use the drop‑down menu below the list to select "Unsubscribe."
7. Select "Update" in the bottom‑right corner to save your changes.

Getting Assistance

If users need help with subscribing, unsubscribing, logging in, or anything else related to the email list management tool, they can request support through the Minnesota State Service Portal.

How to Request Help

1. Go to servicedesk.minnstate.edu.
2. Use the Search bar in the upper‑right corner and type "List".
3. Select "Broadcast Email (Listserv)" from the search results.
4. Choose "Submit a Ticket".
5. Provide details about the issue or the assistance needed.
6. Submit the service request.

A support team member will review the request and follow up with next steps.