Knowledge Base

Categories (9)

I'm New to Minnesota State

Introduction to the systems technology resources for employees.
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Microsoft 365

One integrated solution for productivity and communication, including Office apps, Teams, and OneDrive cloud storage.
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Communication

Articles about telephones, voicemail, email, calendar, conference rooms and video conferencing.
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Information Security

Articles about information security system-wide security.
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IT Service Management (ITSM)

Knowledge about TeamDynamix, the Client Portal, Service Catalog, TDNext, and ITSM processes.
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Software and Devices

Articles regarding desktop and web applications, hardware, and troubleshooting.
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Student Records

Articles about student records as they relate to admissions, records/registration, financial aid, graduate follow-up, etc.
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System Office Articles

Knowledge articles specifically for system office employees.
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Teaching and Learning Technologies

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