Knowledge Base

Categories (9)

I'm New to Minnesota State

Introduction to the systems technology resources for employees.

Microsoft 365

One integrated solution for productivity and communication, including Office apps, Teams, and OneDrive cloud storage.


Articles about telephones, voicemail, email, calendar, conference rooms and video conferencing.

Information Security

Articles about information security system-wide security.

IT Service Management (ITSM)

Knowledge about TeamDynamix, the Client Portal, Service Catalog, TDNext, and ITSM processes.

Software and Devices

Articles regarding desktop and web applications, hardware, and troubleshooting.

Student Records

Articles about student records as they relate to admissions, records/registration, financial aid, graduate follow-up, etc.

System Office Articles

Knowledge articles specifically for system office employees.