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This article highlights the media retention schedule and workflow, detailing steps to take for restoring media from the recycle bin.

If you're both an employee and a student, you may need to access two separate Microsoft 365 accounts on the same device. This article explains how to manage your two accounts using browser profiles.

If you're both an employee and a student, you may need to access two separate Microsoft 365 accounts on the same device. This article explains how to do so using private browsing.

If you're both an employee and a student, you may need to access two separate Microsoft 365 accounts on the same device. This article explains how to do so using multiple browsers.

If you're both an employee and a student, you may need to access two separate Microsoft 365 accounts on the same device. This article explains how to switch between accounts manually.

For Minnesota State students who are also employees:
To access services like D2L Brightspace, Zoom, Kaltura Mediaspace, and Microsoft 365, you may need to switch between your student and employee accounts or access both simultaneously. This article walks you through your options.

You have a link to a video hosted on Kaltura MediaSpace.  You attempt to access the video and the message, Access Denied, is displayed. Access Denied. Sorry, you cannot access this page. If the issue persists, please send the below information to customer care.

This occurs because the owner of the video has the video marked as Private.  Please inform the owner of the video that the video should be published as Unlisted or Public.

Kaltura MediaSpace Channels are collections of content organized around a specific theme or topic. Multiple individuals can be granted contribution or management rights. They are a good solution for working on shared or group video projects.

Analytics tools like Kaltura and Brightspace offer useful insights—but they’re not foolproof. This article helps instructors understand the limitations of engagement tracking and how to use analytics as a conversation starter, not a grading tool. Learn why trust, context, and multiple measures matter when evaluating student participation.

If you are getting an error when trying to upload videos from Capture or are not seeing the videos created in Capture, you may need to sign out of your account in Capture.

How can I access a video or audio file that I have in my MediaSpace account from within D2L Brightspace? Can I share a Kaltura Media file with my students in my online course?

What is Kaltura Capture in MediaSpace?

My embedded Kaltura MediaSpace videos are displaying the message, “Unknown error. Ensure that all of your Kaltura config variables are properly set.” What should I do to fix the media so they display?

In my online classes, how can I quickly create a MediaSpace video and add it to my discussion post?

You’ve added a video to "My Media," but it's still processing after a long time and is not able to be viewed. When you try to view it, you see a message indicating that it is still processing.