Overview
This page provides a central location for students, faculty, and staff to find support, request assistance, and access resources related to Minnesota State teaching and learning technologies.
Submit a Support Request
Not sure where to go for help?
- For questions, issues, or service requests related to teaching and learning technologies, start with the Minnesota State Teaching & Learning Technologies Service Catalog. Choose the topic you have a question about and select the 'Request Help' button. Fill out the form and select Submit to send the question to us.
- If you're unsure where your question belongs, use the 'Request Help' button on this page. Fill out the form and select Submit to send the question to us first. We will help you get your question to the appropriate team.
Review submitted requests
For all services at Minnesota State, you can also browse your previous requests. From that page, select the hyperlinked title of a request to view its details and update the request.
Additional Resources
Minnesota State teaching and learning technologies provides many support resources for students, instructors, and staff.
Help Guides
If you're looking for help guides that provide step-by-step instructions, search or browse the knowledge base for a topic you are interested in.
Videos
For students and instructors, a library of videos is available that provide a demonstration of common tasks in D2L Brightspace and Kaltura Capture.
Recorded Webinars
A listing of recorded training webinars about D2L Brightspace, Kaltura MediaSpace, and Zoom are available at the Network for Educational Development (NED) Resource Site.
News and Announcements
All Minnesota State employees can access past announcements on the Learning Technologies website.
Other Learning Opportunities
Faculty and staff can register for educational development opportunities at the Network for Educational Development (NED) Events Calendar. Review a listing of events on a variety of topics related to education and teaching (such as Accessibility, Open Educational Resources, and Academic Technologies).