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Analytics tools like Kaltura and Brightspace offer useful insights—but they’re not foolproof. This article helps instructors understand the limitations of engagement tracking and how to use analytics as a conversation starter, not a grading tool. Learn why trust, context, and multiple measures matter when evaluating student participation.

Why are my MediaSpace videos throwing a “page not found” error, after I copied them from another course or imported them from a course package in D2L Brightspace?

My embedded Kaltura MediaSpace videos are displaying the message, “Unknown error. Ensure that all of your Kaltura config variables are properly set.” What should I do to fix the media so they display?

How can I edit the captions for my media in Kaltura?

How can I share a link to my MediaSpace video with anyone?

If you are getting an error when trying to upload videos from Capture or are not seeing the videos created in Capture, you may need to sign out of your account in Capture.

How to transfer ownership and add collaborators for videos and other media.

Is there a mobile app that can be used with Kaltura MediaSpace? Where can I download the KMS Go app?

Kaltura MediaSpace Channels are collections of content organized around a specific theme or topic. Multiple individuals can be granted contribution or management rights. They are a good solution for working on shared or group video projects.

How do I download a media file that I own from my My Media in MediaSpace?

How do I manually transfer the scores for a video quiz in Kaltura to Brightspace?

You’ve added a video to "My Media," but it's still processing after a long time and is not able to be viewed. When you try to view it, you see a message indicating that it is still processing.

This page provides a central location for students and instructors to find support, request assistance, and access Minnesota State teaching and learning technologies.

If you're both an employee and a student, you may need to access two separate Microsoft 365 accounts on the same device. This article explains how to switch between accounts manually.

For Minnesota State students who are also employees:
To access services like D2L Brightspace, Zoom, Kaltura Mediaspace, and Microsoft 365, you may need to switch between your student and employee accounts or access both simultaneously. This article walks you through your options.