System Office Articles

Knowledge articles specifically for system office employees.

Articles (15)

Conference Room Information - System Office

Provides information on system office conference room spaces.

Educause

Explains what EDUCAUSE is, outlines Minnesota State’s membership benefits, and provides steps for employees to create an EDUCAUSE account.

Email Signature Standards

Designed for System Office employees, this article explains how to set up a personalized email signature and adjust default font settings in Outlook.

Multi-Factor Authentication (MFA)

Overview of Multi‑Factor Authentication (MFA), including what it is, why it’s required, and links to setup instructions and FAQs.

Phones at the System Office

Information about office phones at the System Office.

Resetting StarID Password Remotely - System Office

System Office employes - use this article to reset your StarID password remotely and sync it to your System Office laptop.

Service Level Agreement: End User Services

Overview of the End User Services (EUS) Service Level Agreement, including support expectations, service coverage, and response standards, with the full SLA available in the attached document.

StarID Password Reset - System Office

This article provides StarID password‑reset instructions for System Office employees only. System Office staff must connect to the System Office network before resetting their StarID password. All other users should follow the general StarID guidance in the separate StarID article.

State of Minnesota - Employee Self-Service

This article explains how State of Minnesota employees use the Employee Self Service portal to view pay information, tax forms, benefits, and training, and provides links for logging in and getting help.

Technology Standards

Provides information on standard software and hardware provided to system office employees.

Using Microsoft 365 - System Office

Overview of how System Office employees can access and use Microsoft 365, with links and attachments that provide guidance for common tasks, account settings, and MFA requirements.

Wireless Connections at System Office Locations

Wireless options and connection information at system office locations.

Working Remotely & Telework Technology

This article provides useful information for system office employees working remotely or in hybrid mode.