Search9 Results

Outlines the System Office software acquisition process including how to request software, complete required reviews, purchase approved titles, and receive licenses. Includes a dedicated section for Microsoft license acquisition and renewals.
How to access files moved from legacy mapped drives into Microsoft Teams.
Overview of how System Office employees can access and use Microsoft 365, with links and attachments that provide guidance for common tasks, account settings, and MFA requirements.
This article provides StarID password‑reset instructions for System Office employees only. System Office staff must connect to the System Office network before resetting their StarID password. All other users should follow the general StarID guidance in the separate StarID article.
This article provides useful information for system office employees working remotely or in hybrid mode.
Local administrator privileges allow a user to make system‑level changes on their state‑issued workstation. Because this access increases security risk, it is granted only when a documented business need cannot be met through standard access or support.
RSA SecurID Tokens provide an additional layer of security for accessing certain secured systems and environments. This KB explains what the tokens are, who needs them, what they are used for, and how to access token maintenance tools.
Why am I getting an "Access Denied" message after selecting a link from my instructor, classmates, or staff at my school?
Clearing cache and cookies is good maintenance for browser health. If you experience website errors, try clearing cache and cookies and restart your browser before submitting a ticket.