Fix orange border and warning message for images in D2L Brightspace

Overview

Since the March 2025 (20.25.03) release, images have a border around them if they were copied and pasted into the HTML Editor from a different course. ​The object works for instructors enrolled in both courses, but it is not accessible to students enrolled in only the current course. A warning tooltip displays upon clicking on the object. The warning tooltip explains that the link to a file exists outside of the current course, preventing students from accessing the object.​ The tooltip also suggest the instructor insert the content from the current course or from their device.

Find the original image and re-add it to the content

1. Navigate to the first (source) course content with the image.
2. Select the Source Code icon in the HTML Editor toolbar.
   
3. ​Find the src= path to the image in the Manage Files (e.g. /content/year/ou#/filename).
   
4. Navigate to the Course Admin > Manage Files in the first (source) course.
5. Locate the image using the same path and file name.
   
6. Download that image to your device by selecting the image’s title.
7. Navigate to the second (destination) course content where you want to re-add the image.
8. Select the image with the border and warning message.
   
9. Select the HTML Editor’s Insert Image icon.
   
10. Select My Computer and upload that image you’ve downloaded to your device.
11. Select Add to replace the image.
12. Now the image displays with the border and warning message.