Questions to Ask a Vendor about a Brightspace Integration

While many D2L Brightspace integrations use a common set of tools, every integration differs in its implementation and its capabilities.  Each integration requires a thorough review prior to be implemented, as outlined in Third Party Integration Overview. To assist staff in evaluating and configuring the integration, here is a list of questions you should ask any vendor.

Integration Basics

  • How does the integration communicate with D2L Brightspace?  (Examples include LTI, Brightspace API, or a custom integration)
  • Does the integration send grades back into D2L Brightspace?  If so, what method does it use to send grades to D2L Brightspace (examples above)?
  • Is there a cost (licensing requirement) for the integration?  If so, please explain.

Usability Concerns

  • Does your product comply with accessibility guidelines?  If so, to what degree?  (Examples could include screen readers tested, WCAG compliance, VPAT statement)
  • Does the integration require a cost for the student?  Please explain.

Implementation Concerns

  • Do you have administrator documentation for the setup of the integration?  If so, please provide.
  • Who can we contact for integration configuration support?
  • If your integration uses LTI, does it support LTI 1.3 and has it been certified?
  • If your integration uses the Brightspace API, does it support OAuth2 authentication?

Security Concerns

  • What information is being stored in your application?  (Examples could include user identifiable information, user contact information, student grades, activity tracking.)
  • Can you provide a HECVAT or 1EdTech Security Rubric for your product?
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System office-supported third-party integrations with the D2L Brightspace platform.