Overview
For an optimal experience that offers better performance, accessibility, and security, D2L strongly recommends using one of the supported browsers with D2L Brightspace. Supported browsers are the latest stable version or most up-to-date browser version of Chrome, Edge, Firefox, and Safari. When possible, please make sure the browser is updated to the latest version. Some D2L Brightspace tools, features, and functions perform better using the most up-to-date web or mobile browser.
To share which browser version and operating system version you are using, you can use a google search (such as whatsmybrowser.org). Send the browser and OS version details with your campus IT staff to help with troubleshooting the issue.
If you encounter any issues within D2L Brightspace using a supported browser version, please let us know! You may reach us – the Minnesota State Learning Technologies team – by submitting a request.
Desktop Support
- Ensure that your browser has JavaScript and Cookies enabled in your browser.
- D2L Brightspace supports HTML5 Video Player and does not rely on Adobe Flash and Adobe Flash Player.
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Browser
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Supported
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Google® Chrome TM
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Latest version
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Apple® Safari®
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Latest version
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Apple® Mobile Safari
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Latest version
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Mozilla® Firefox®
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Latest Version
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Chromium-based Microsoft Edge®
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Latest version
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Desktop Devices
D2L Brightspace is supported on the following desktop platforms with the latest browser versions.
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Platform
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Apple® Safari ®
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Google® Chrome TM
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Microsoft® Edge
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Mozilla® Firefox®
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Apple® Mac OS®
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Yes
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Yes
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Yes
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Yes
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Microsoft® Windows®
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Not Applicable
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Yes
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Yes
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Yes
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Tablet and Mobile Devices
D2L Brightspace is supported on the following tablets and mobile devices with the latest browser versions:
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Platform
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Apple® Safari ®
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Google® Chrome TM
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Microsoft® Edge
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Mozilla® Firefox®
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Apple® iOS® for iPhone® and iPad®
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Yes
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Not Applicable
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Not Applicable
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Not Applicable
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Android TM OS for Android phones and tablets
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Not Applicable
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Yes
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Not Applicable
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Not Applicable
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Retro and Legacy Browsers
When using D2L Brightspace, it’s recommended to use the most up-to-date version of the web or mobile browser. While you can access D2L Brightspace with retro or legacy browsers (specific older versions of supported browsers), D2L does not test fix software defects experienced in these browser version. This means you may encounter unexpected user interface behavior and appearance, or broken and unsupported functionality.
If you attempt to connect to D2L Brightspace with an unsupported browser, D2L Brightspace browser version check displays a retro or legacy browser warning message. A pop-up message appears directing you to update your browser, change to a supported browser, or dismiss the message.
Retro Browsers
Users with a slightly out of date browser will receive a gentle message indicating, “Your browser is looking a little retro” encouraging them to upgrade their browser. Users of retro browsers are still able to login and use D2L Brightspace.
Legacy Browsers
Users with very old browsers will receive strong messaging of “Sorry, but browser name is no longer supported” indicating that not all parts of Brightspace may work with their browser, and that they must upgrade their browser in order to use all parts of Brightspace. Users of legacy browsers are still able to login and use D2L Brightspace.
Unsupported (blocked) Browsers
Unsupported or blocked browsers are browsers that are explicitly blocked by D2L Brightspace, due to extremely low usage, potential security vulnerabilities, or performance issues. D2L does not provide technical support for unsupported browsers.
If a user attempts to connect to D2L Brightspace with an unsupported browser, an error message displays, preventing them from logging in. Currently, this list includes all versions of Microsoft Internet Explorer and Microsoft Edge Legacy, and very old versions of other browsers.
