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Services or Offerings?
Software, Applications and Licensing
  1. Services
  2. Technology Services
  3. Computing Devices, Software, and Telecom Services
Assistance with error messages or access issues, or request acquisition and installation of additional or new software applications or licenses. Create or modify licensing groups in AD and associate or remove users.
Network Troubleshooting
  1. Services
  2. Technology Services
  3. Wi-Fi and Networking
Report campus network issues.
Network and Wireless Support
  1. Services
  2. Technology Services
  3. Managed Administrative Computing (MAC)
Wireless APs and LAN contollers, VLAN, Switch Port, switch and router hardware, ACL/port maintenance, ISE