Services A-Z (218)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Access to User or Separated User Data

Accessibility Compliance

Accounting Policy/Procedure Question

Accounting/Chart of Accounts Problem

Accounts Payable Policy/Procedure Question

Accounts Payable Problem

Accounts Receivable Policy/Procedure Question

Accounts Receivable Problem

Accrual Accounting (Workday)

AD Group Sync

Add/Remove a Shared Mailbox or Service Account

Admissions

AI Campus and Classroom Technology

AI in Codes of Conduct and Title IX Compliance

AI Microsoft Copilot Solutions

AI Policy or Intellectual Property

AI Service Agreements / Terms of Use

AI Use in Teaching and Learning

APPL Data Accounts/Access

Apple/Macintosh

Azure AD Single Sign-on Application Integration

Azure AD Single Sign-on Certificate Renewal

Azure Development Tools for Teaching

B

Bandwidth Allocation

Bank Reconciliation Question

Batch Job Request

Blackboard Connect Mass Communications Tool

Broadcast Email (Listserv)

Business Analysis

C

Campus-wide Ticket Visibility Request

CAP Server

Certificates

COBOL/Uniface Infrastructure

Communications

Computer/Hardware Repair and Lifecycle

Conference Rooms

Core Merge

Core Unmerge

Cost Allocation/Consumable Inventory Policy/Procedure Question

Cost Allocation/Consumable Inventory Problem Report

Curriculum Management

D

D2L Brightspace Help (Faculty and Staff)

D2L Brightspace Help (Students)

Data Center

Data Request

Data Set Request

Data Table Assistance

Database - Oracle

Database - SQL Server

DDOS (Distributed Denial-of-Service)

Degree Audit and Transfer

Deployment Application and Process

Disable Deceased User StarID Account

Disable StarID Account

DKIM/DMARC

DMCA (Digital Millennium Copyright Act)

DNS (Domain Name System)

Duplicate Resolution

E

Eduroam

Email (for System Office Staff)

Email/Calendar/M365 - Exchange Services

Employee Onboarding/Offboarding and Changes

EMS Desktop Client - Request New User Account

Enable a (Currently Disabled) Azure AD Device

Endpoint Device Manager (Intune)

Engineering Processes

Enterprise Active Directory

Enterprise Application Performance Management

Enterprise Data Governance

Enterprise Integration Configuration Management

Enterprise Logging

Enterprise Reporting

Enterprise Security Lock

Equipment Checkout (System Office)

Equipment/Fixed Assets Policy/Procedure Question

Equipment/Fixed Assets Problem

Event, Room, and Academic Scheduling (EMS Software)

F

Facility Location Add/Update (Building or Room)

Fax Machines and Services

Financial Aid

Financial Planning and Analysis

Firewall Rules/ACL Maintenance

Fraudulent Account Reporting

G

General Inquiry

General Questions about Teaching and Learning Technologies

Grants Policy/Procedure Question

Grants Problem

H

H5P Help

HR/Payroll ISRS Applications

I

Integrate H5P in Your D2L Brightspace Course

Integrate Zoom LTI in Your D2L Brightspace Course

IP Allocation

ISRS Management Application

ISRS Print Queue Support

ISRS Security Administration - Enterprise Approval Manager

ISRS Security Administration - General Inquiry

ISRS Security Administration - Institution Security Manager

ISRS/Uniface Install

K

Kaltura MediaSpace (Faculty and Staff)

Kaltura MediaSpace (Students)

L

LADE 30 Process

Legal Hold Process

LinkedIn Learning (System Office Staff)

Load Balancing

M

Mailbox for Room Resource

Managed Administrative Computing (MAC)

Marketplace Accounts Payable

Marketplace Contracts

Marketplace eSignature (DocuSign)

Marketplace General

Marketplace Reporting

Marketplace Shopping/Requisition/Purchase Order

Marketplace Sourcing

Marketplace Vendors

Message Delivery Check

Microsoft 365 (Office 365) Modification Request

Microsoft 365 Licensing

Microsoft 365 Security

Microsoft Class Teams

Microsoft Copilot

Microsoft Entra ID Elevated Access Account Request

Microsoft PowerPlatform

Microsoft SharePoint

Microsoft Teams - Faculty and Staff

Microsoft Teams - IT Staff

Microsoft Teams Phone System - In Service

Microsoft Teams Phone System Information

MN Units Request

Monitoring

Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) - Reset Account

Multi-Factor Authentication (MFA) Enrollment Questions

N

NAT (Network Address Translation)

Network and Wireless Support

Network Troubleshooting

O

Office 365 Account Missing, Blocked or Disabled

Office 365 Suite of Online Applications

One-Time LADE 06 File Submission Request

One-Time LADE 60 File Submission Request

Oracle Database Application Support

Other AI Questions

Other Auxiliary Modules (StarRez, MBS, Nelnet) Problem

P

PALS

Payroll Policy/Procedure Question

Payroll Problem

Power BI Platform Problem

Power BI Report Modification or Bug Fix

Power BI Request New Report

Pre-Business Case Assistance

Printing and Copiers

Procurement General Information

Procurement Policy/Procedure

Procurement Supplier Diversity

Program Navigator

Program Navigator Account/Access

Project Management Assistance

Project Management Templates

Provisioning Rule Modification

Proxies

Q

QoS (Quality of Service)

Qualtrics Online Survey

R

Re-activate your H5P Author Account

Registration

Remote Access (VDI)

Remote Desktop Management Tool (BeyondTrust/Bomgar)

REPL Data Accounts/Access

Report a Security Incident

Request a D2L Brightspace Integration (Faculty and Staff)

Request an H5P Author Account

Risk Assessment

RSA SecurID Tokens

S

Schedule an ITV Video Conference

Secure File Share (MoveItSecurely)

Security Consulting

Security Standards and Guidance

Security Tool Assistance

SEMA4 - Employee Management Systemwide Account (Mainframe Logon ID)

Servers Backups

Service Account Password Reset

Shared Folders and File Access

Shared Folders and File Access

Shibboleth Request

Software, Applications and Licensing

Software, Applications, Images, SCCM

StarID Administration Support Access

StarID or Microsoft (Office) 365 Account or Password

Storage

Student Payroll Policy/Procedure Question

Student Payroll Problem

Student Records

Suggest a D2L Brightspace Improvement

Supervisor Tools

System Facilities

System Office IT Project Request

T

Tax Reporting Policy/Procedure Question

Tax Reporting Problem

Technology Purchase/Build Request

Telephone and Voicemail

U

uAchieve (DARS) Client Account Access/Password Reset

User Affiliation

V

Vaccine Tracking (VaxTrak)

Version Control: Subversion (SVN)

Virtual Desktop Infrastructure (VDI)

Virtualization

VLAN/Switch Port

Vulnerability Management

W

Web Content

Wireless (Wi-Fi)

Workday Finance

Workday Human Capital Management (HCM)

Workday Organizational Change Management (OCM)

Workday Role-Based Change

Workday Security

Workday Tenant Support

Workday User-Based Change

Workforce

Z

Zoom Conferencing (Faculty and Staff)

Zoom Conferencing (Students)