Multi-Factor Authentication (MFA) Assistance/Questions

Service Description

Questions or assistance setting up or using Multi-Factor Authentication.

Service Available To

System Office Staff and Contractors

How To Request Service

Click Submit a Ticket on this page.

Note: This service is intended for System Office employees and contractors.

Learn More

Microsoft MFA Informational Page

Is There A Cost?

There is no fee affiliated with this service.

 
Submit a Ticket

Related Articles (3)

Change Your Default Primary Email Address
This article explains how Minnesota State employees and students can check and update their primary email address in their StarID profile to ensure they receive important notifications and display the correct contact information in Microsoft 365.
Requesting Local Administrator Rights on System Office Computing Devices
Local administrator privileges allow a user to make system‑level changes on their state‑issued workstation. Because this access increases security risk, it is granted only when a documented business need cannot be met through standard access or support.
StarID Password Reset - System Office Employees
This article provides StarID password‑reset instructions for System Office employees only. System Office staff must connect to the System Office network before resetting their StarID password. All other users should follow the general StarID guidance in the separate StarID article.