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Services or Offerings?
Workday Role-Based Change
  1. Services
  2. Accounts & Access Management
This request is used for any Role-Based changes to a Workday user or position.
DDOS (Distributed Denial-of-Service)
  1. Services
  2. Wi-Fi and Networking
Report DDoS incident for mitigation.
ISRS Security Administration - Enterprise Approval Manager
  1. Services
  2. Human Resources
  3. Security Administration
ISRS Security Administration - General Inquiry
  1. Services
  2. Human Resources
  3. Security Administration
ISRS Security Administration - Institution Security Manager
  1. Services
  2. Human Resources
  3. Security Administration
The Security Administration application is a web-based application, available to all employees, that allows request and approval of security roles.
Multi-Factor Authentication (MFA)
  1. Services
  2. Information Security
Need assistance with the Microsoft's multi-factor authentication service - reset, incident, etc.
Multi-Factor Authentication (MFA) - Reset Account
  1. Services
  2. Email, Calendar, and Microsoft 365
Multi-Factor Authentication (MFA) Enrollment Questions
  1. Services
  2. Computing Devices, Software, and Telecom Services
Questions or assistance setting up or using Multi-Factor Authentication.
Oracle Database Application Support
  1. Services
  2. ERP Systems and Integrations
Includes data classification assistance, query/database performance, database security support, and more.
Risk Assessment
  1. Services
  2. Information Security
Request a risk assessment for 3rd party vendors, RFP, ESG, contracts, application security scans, internal systems.
Security Standards and Guidance
  1. Services
  2. Information Security
Need assistance with policies, procedures, operating instructions, or PCI
SEMA4 - Employee Management Systemwide Account (Mainframe Logon ID)
  1. Services
  2. Human Resources
  3. Security Administration
Request for Statewide Employee Management System (SEMA4) access or SEMA4 password reset.
Workday Security
  1. Services
  2. NextGen Project: Workday Support
Support for any Workday Security request or change.