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Services or Offerings?
Business Analysis
  1. Services
  2. Technology Services
  3. Data and Reporting
Identify and articulate the need for change in processes and product, and to facilitate that change.
Campus Union Grievance Viewer
  1. Services
  2. Human Resources
  3. HR Security Access
Request Campus Union Grievance Viewer security role for local grievance reps.
Computer/Hardware Repair and Lifecycle
  1. Services
  2. Technology Services
  3. Computing Devices, Software, and Telecom Services
Computing hardware damage or issues, or request to purchase additional or replacement devices.
Data Cookbook
  1. Services
  2. Technology Services
  3. Data and Reporting
Request support, guidance, or updates for Data Cookbook and data definition management.
Data Set Request
  1. Services
  2. Technology Services
  3. Data and Reporting
Building new data tables or help with existing data tables.
Data Table Assistance
  1. Services
  2. Technology Services
  3. Data and Reporting
Seeking information regarding a data table, request to build a data table, or to report a problem with a data table.
Engineering Processes
  1. Services
  2. Technology Services
  3. Data and Reporting
Defining problems and completing background research. Requirements are specified and a solution is chosen.
Enterprise Data Governance
  1. Services
  2. Technology Services
  3. Data and Reporting
Establish the processes and responsibilities that ensure the quality and security of the data used across Minnesota State. Data governance ensures that roles related to data are clearly defined, and that responsibility and accountability are agreed upon across the enterprise.
Enterprise Reporting
  1. Services
  2. Technology Services
  3. Data and Reporting
New reports, problem with or modification to existing report, data/knowledge questions, trouble accessing reports.
ISRS Third Party Customer Request
  1. Services
  2. Finance/Facilities
  3. ISRS Third Party Customer Request
Request for new ISRS Third Party Customer ID or changes to existing Third Party Customer information.
New SEMA4 Out of State Location Code (HR Users)
  1. Services
  2. Human Resources
  3. HR Security Access
Request this service for New SEMA4 Out of State Location Code (HR Users).
Power BI Platform Problem
  1. Services
  2. Technology Services
  3. Data and Reporting
Report a problem with PowerBI
Power BI Report Modification or Bug Fix
  1. Services
  2. Technology Services
  3. Data and Reporting
Assistance with modifying existing reports.
Power BI Request New Report
  1. Services
  2. Technology Services
  3. Data and Reporting
New reports needed for a specific purpose or ongoing use by Minnesota State colleges/universities or a specific department.
Pre-Business Case Assistance
  1. Services
  2. Technology Services
  3. Data and Reporting
Assistance with research and identifying a justification for the investment that would be required by a potential development. Drafting a pre-business case used to decide whether the potential project merits being investigated in more detail.