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Services or Offerings?
Microsoft 365 (Office 365) Change Request
  1. Services
  2. Email, Calendar, and Microsoft 365
Request to submit a Change Request to the Microsoft 365 team
Microsoft Teams Phone System Information
  1. Services
  2. Email, Calendar, and Microsoft 365
Team Phone (requires A5 and Microsoft Domestic Calling Plan license).
Microsoft Teams - IT Staff
  1. Services
  2. Email, Calendar, and Microsoft 365
Request a new ENTPR Team or request change to existing team.
Microsoft 365 Security
  1. Services
  2. Email, Calendar, and Microsoft 365
Adding or removing rules and/or restrictions, including bypass SPAM filter and ATP.
Microsoft 365 Licensing
  1. Services
  2. Email, Calendar, and Microsoft 365
Information regarding license purchases that need to be applied to the campus license config OR licensing issues, such as licenses not applied or licenses removed.
Microsoft PowerPlatform
  1. Services
  2. Email, Calendar, and Microsoft 365
Request for assistance with any of the following: PowerBI, PowerAutomate, Dynamics 365, Power Apps.
Microsoft SharePoint
  1. Services
  2. Email, Calendar, and Microsoft 365
Assistance with SharePoint
Microsoft Teams - Faculty and Staff
  1. Services
  2. Email, Calendar, and Microsoft 365
Faculty and campus staff: Contact Desktop Support at your campus for assistance.
Microsoft Teams Phone System - In Service
  1. Services
  2. Email, Calendar, and Microsoft 365
Service active at Normandale Community College. Contact Desktop Support at your location for assistance.
Virtualization
  1. Services
  2. Infrastructure
Microsoft Azure or VMware vSphere environments.
Provisioning Rule Modification
  1. Services
  2. Identity and Access Management
Request a modification to Campus AD MIM and/or Office 365 provisioning rules.
Azure Development Tools for Teaching
  1. Services
  2. Teaching and Learning Technologies
  3. Azure Development Tools for Teaching
Tools for departments, faculty, and students to expand their study of software development and testing. These tools include Platform SDK, SQL Server, Visual Studio .NET, and Windows Server.
Eduroam
  1. Services
  2. Identity and Access Management
Assistance with coordinating Eduroam network setup, run radius service and troubleshoot user access issues.
User Affiliation
  1. Services
  2. Identity and Access Management
Assistance with troubleshooting a users affiliation issue(s).
StarID Administration Support Access
  1. Services
  2. Identity and Access Management
Request access to the StarID Administration Support Application.