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Services or Offerings?
Employee Onboarding/Offboarding and Changes
  1. Services
  2. Technology Services
  3. Computing Devices, Software, and Telecom Services
Submit onboarding, offboarding, and employee change requests for System Office staff. These requests must be submitted by supervisors or authorized personnel and are required for all new hires, separations, and updates to employee roles, departments, or access.
ITSM Service Catalog Management Requests
  1. Services
  2. Technology Services
  3. ITSM (IT Service Management)
Submit request for changes to the current Service Catalog. This may include renaming, reorganization, addition, or deletion of Categories or Services, or form customizations.
IT Service Management (ITSM) Support
  1. Services
  2. Technology Services
  3. ITSM (IT Service Management)
Report issues or request assistance with the Minnesota State Service Portal (TDClient) or the internal ITSM Client (TDNext).
Power BI Report Modification or Bug Fix
  1. Services
  2. Technology Services
  3. Data and Reporting
Assistance with modifying existing reports.
Provisioning Rule Modification
  1. Services
  2. Technology Services
  3. Identity and Access Management
Request a modification to Campus AD MIM and/or Office 365 provisioning rules.
Supplier Management
  1. Services
  2. Finance/Facilities
  3. Procurement
Information and assistance with the management of Supplier Accounts in Workday and the State of Minnesota Systems.
Workday Tenant Support
  1. Services
  2. Accounts & Access Management
Support for Minnesota State staff who have been given access to Workday tenants as part of the NextGen HCM and Finance project.