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Services or Offerings?
Software, Applications and Licensing
  1. Services
  2. Computing Devices, Software, and Telecom Services
Assistance with error messages or access issues, or request acquisition and installation of additional or new software applications or licenses. Create or modify licensing groups in AD and associate or remove users.
Software, Applications, Images, SCCM
  1. Services
  2. Managed Administrative Computing (MAC)
Request the build/deployment of software applications or desktop images, escalate issues with deployed applications or images, or report SCCM client issues.
Telephone and Voicemail
  1. Services
  2. Computing Devices, Software, and Telecom Services
Physical and virtual phones, phone number assignments, phone features, voicemail, Voice over IP (VoIP), and other telecommunications services.