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Services or Offerings?
Software, Applications and Licensing
  1. Services
  2. Technology Services
  3. Computing Devices, Software, and Telecom Services
Assistance with error messages or access issues, or request acquisition and installation of additional or new software applications or licenses. Create or modify licensing groups in AD and associate or remove users.
Bandwidth Allocation
  1. Services
  2. Technology Services
  3. Wi-Fi and Networking
Internet bandwidth support.
DDOS (Distributed Denial-of-Service)
  1. Services
  2. Technology Services
  3. Wi-Fi and Networking
Report DDoS incident for mitigation.
Network Troubleshooting
  1. Services
  2. Technology Services
  3. Wi-Fi and Networking
Report campus network issues.
Wireless (Wi-Fi)
  1. Services
  2. Technology Services
  3. Wi-Fi and Networking
Issues connecting to the wireless network at one of the System Office locations.
Security Tool Assistance
  1. Services
  2. Technology Services
  3. Information Security
Need assistance with a security tool - Albert sensor, Internet Guardian, Umbrella, dmarcian, Redseal, SecureFileShare, etc.