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Services or Offerings?
Campus-wide Ticket Visibility Request
  1. Services
  2. ITSM (IT Service Management)
Access to view all tickets in the Minnesota State service management tool for the specified institution (RC_ID).
Data Card Service Request
  1. Services
  2. ERP Systems and Integrations
Assistance with data card web service setup.
DDOS (Distributed Denial-of-Service)
  1. Services
  2. Wi-Fi and Networking
Report DDoS incident for mitigation.
Eduroam
  1. Services
  2. Identity and Access Management
Assistance with coordinating Eduroam network setup, run radius service and troubleshoot user access issues.
LADE Configuration Request
  1. Services
  2. ERP Systems and Integrations
The purpose of the LADE process is to allow certain campus applications to feed ISRS with information in a batch mass-load type of operation.  The population of ISRS data however must conform to business rules that surround that data.  That is., data being populated from a campus application through the LADE mechanism is subject to the same editing and validation processes that it would be if entered directly through ISRS interactive facilities.
SEMA4 - Employee Management Systemwide Account (Mainframe Logon ID)
  1. Services
  2. Human Resources
  3. Security Administration
Request for Statewide Employee Management System (SEMA4) access or SEMA4 password reset.
SOAP Web Service Request
  1. Services
  2. ERP Systems and Integrations
This service supports legacy ISRS SOAP web services which include Authentication (aka LoginService) and Student Master.