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Services or Offerings?
Data Card Service Request
  1. Services
  2. ERP Systems and Integrations
Assistance with data card web service setup.
ISRS Management Application
  1. Services
  2. ERP Systems and Integrations
Assistance/Issues with Data Update, UT File Upload, Login Search, Person Search, Monitors, Handlers, Engines etc.
LADE Configuration Request
  1. Services
  2. ERP Systems and Integrations
The purpose of the LADE process is to allow certain campus applications to feed ISRS with information in a batch mass-load type of operation.  The population of ISRS data however must conform to business rules that surround that data.  That is., data being populated from a campus application through the LADE mechanism is subject to the same editing and validation processes that it would be if entered directly through ISRS interactive facilities.
SOAP Web Service Request
  1. Services
  2. ERP Systems and Integrations
This service supports legacy ISRS SOAP web services which include Authentication (aka LoginService) and Student Master.
Software, Applications and Licensing
  1. Services
  2. Computing Devices, Software, and Telecom Services
Assistance with error messages or access issues, or request acquisition and installation of additional or new software applications or licenses. Create or modify licensing groups in AD and associate or remove users.
Web Content
  1. Services
  2. Web Content
Help with managing content and analyzing traffic on the public website (Cascade CSM), SharePoint Connect sites, Marketing Dashboard, Inquiry on the Web, Institution Administrative Tool, and services under an existing SLA.