Overview
For an optimal experience that offers better performance, accessibility, and security, it is strongly recommended to use one of the supported browsers with D2L Brightspace. Supported browsers are the latest stable version or most up-to-date browser version of Chrome, Edge, Firefox, and Safari. When possible, please make sure the browser is updated to the latest version. Some D2L Brightspace tools, features, and functions perform better using the most up-to-date web or mobile browser.
Supported Browser Versions
If you encounter any issues within D2L Brightspace using one of the supported browser versions, please let us know! Use the 'Request Help' button on this page to reach us, the Minnesota State Learning Technologies team.
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Browser
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Supported
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Google Chrome
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Latest version recommended
(version 147 and newer)
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Apple Safari
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Latest version recommended
(version 26 and newer)
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Apple Mobile Safari
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Latest version recommended
(version 26 and newer)
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Mozilla Firefox
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Latest version recommended
(version 149 and newer)
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Chromium-based Microsoft Edge
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Latest version recommended
(version 147 and newer)
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Notes:
- Ensure that your browser has JavaScript and Cookies enabled in your browser.
- D2L Brightspace supports HTML5 Video Player and does not rely on Adobe Flash and Adobe Flash Player.
Supported Desktop Devices
D2L Brightspace is supported on the following desktop platforms using the latest supported browser versions. The following table indicates supported desktop platforms and browsers.
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Platform
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Apple Safari
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Google Chrome
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Microsoft Edge
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Mozilla Firefox
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macOS
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Yes
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Yes
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Yes
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Yes
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Windows
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Not Applicable
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Yes
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Yes
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Yes
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Supported Tablet and Mobile Devices
D2L Brightspace is supported on the following mobile platforms using the latest supported browser versions. The following table indicates supported mobile platforms and browsers.
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Platform
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Apple Safari
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Google Chrome
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Microsoft Edge
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Mozilla Firefox
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iOS (iPhone and iPad)
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Yes
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Not Applicable
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Not Applicable
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Not Applicable
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Android phones and tablets
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Not Applicable
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Yes
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Not Applicable
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Not Applicable
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Retro and Legacy Browsers
When using D2L Brightspace, it’s recommended to use the most up-to-date version of the web or mobile browser. While you can access D2L Brightspace with retro or legacy browsers (specific older versions of supported browsers), D2L does not test fix software defects experienced in these browser version. This means you may encounter unexpected user interface behavior and appearance, or broken and unsupported functionality.
If you attempt to connect to D2L Brightspace with a retro or legacy browser, the D2L Brightspace browser version check displays a warning message. A pop-up message appears directing you to update your browser, change to a supported browser, or dismiss the message.
Retro Browsers
Individuals who use a slightly out of date browser to connect to D2L Brightspace will receive a message of “Your browser is looking a little retro.” This message encourages them to upgrade their browser. Individuals using a retro browser are still able to login and use D2L Brightspace.
Legacy Browsers
Individuals who use a legacy browser to connect to D2L Brightspace will receive a message of “Sorry, but browser name is no longer supported.” The message indicates that not all parts of D2L Brightspace may work with the browser, and that the individual must upgrade you browser in order to use all parts of D2L Brightspace. Individuals using a legacy browser are still able to login and use parts of D2L Brightspace.
Unsupported (Blocked) Browsers
Unsupported or blocked browsers are browsers that are explicitly blocked by D2L Brightspace, due to extremely low usage, potential security vulnerabilities, or performance issues. D2L does not provide technical support for unsupported browsers.
Individuals who use an unsupported browser and connect to D2L Brightspace will receive an error message of "Sorry, but <browser details> is no longer supported". This message prevents the individual from logging in. Currently, this list includes all versions of Microsoft Internet Explorer, Microsoft Edge legacy versions, and very old versions of other supported browsers.
Frequently asked questions
Which browser am I using?
To determine which browser you are using:
- Select the menu icon (often three dots or lines) in the top corner of your browser window,
- If listed, select Help or Settings, and then
- Select About <browser name>.
The browser's screen displays the browser name.
How do I know if my browser is outdated?
Depending on the browser, you may have the option to update.
- Google Chrome: Navigate to the browser's menu > Help > About Google Chrome.
- Mozilla Firefox: Navigate to the browser's menu > Help > About Firefox.
- Apple Safari: Navigate to the browser's menu > About Safari.
- Microsoft Edge: Navigate to the browser's menu > Settings > About Microsoft Edge.
The browser's screen displays the browser version number, informs you if it is the latest version, and if there is an update available. Depending on the device, you may have the option to update.
What steps should I take if my browser is outdated?
On a computer, update your browser from the screen that indicates whether your browser is up to date. In some cases, you may not be able to update due to campus's policies or the device's limitations. Contact your campus help desk for assistance.
On a mobile device, navigate to the App Store or Play Store, open the Updates section, and select your browser. Press to update the browser. Re-launch the app once the update has completed.