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This article explains what StarID is and where to go to manage your StarID, change your password, or get help.

Overview of the System Office’s IT Service Management (ITSM) processes, with links to detailed ITIL workflows and a visual correlation showing how core service management processes connect across the enterprise.

This article goes through step by step instructions on how to create a Normal Change Request

This is an article about how to create an Emergency Change Request and how to add a critical incident (child)

This explains the proper process for closing/completing a Change Request within TeamDynamix