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Report issues or request assistance with the Minnesota State Service Portal (TDClient) or the internal ITSM Client (TDNext).

Submit questions about or process improvement ideas for our various ITSM processes, including Change Management, Incident Management, Major Incident Management, and Problem Management.

Suggest recommendations or ideas for improvement for either the Minnesota State Service Portal or the internal ITSM client (TDNext). This may include layout/design, workflows, forms, automation, etc.