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Services or Offerings?
NAT (Network Address Translation)
  1. Services
  2. Wi-Fi and Networking
To request a campus edge firewall NAT (network address translation) for either a host or network that needs to be translation from a private (RFC 1918) address/network to a public address.
Network Troubleshooting
  1. Services
  2. Wi-Fi and Networking
Report campus network issues.
Shared Folders and File Access
  1. Services
  2. Computing Devices, Software, and Telecom Services
Creation, sharing and access to new or exisitng shared folders and files as well as mapped drive access.
Virtual Desktop Infrastructure (VDI)
  1. Services
  2. Computing Devices, Software, and Telecom Services
Connecting to VDI, including Secureapps, report issues with the VMware Horizon client, or request changes or updates to the VDI environment.
Vulnerability Management
  1. Services
  2. Information Security
Need assistance with Tripwire's IP360 - "IP360 password reset", scan changes, reporting, etc.
Wireless (Wi-Fi)
  1. Services
  2. Wi-Fi and Networking
Issues connecting to the wireless network at one of the System Office locations.