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Services or Offerings?
Conference Rooms
  1. Services
  2. Conference Rooms and Telepresence
Report issues with equipment or request enhancements to System Office-managed conference rooms.
Network Troubleshooting
  1. Services
  2. Wi-Fi and Networking
Report campus network issues.
Remote Access (VDI)
  1. Services
  2. Managed Administrative Computing (MAC)
Access or issues with remote access including Secureapps, or request changes or updates to the remote environment.
Remote Desktop Management Tool (BeyondTrust/Bomgar)
  1. Services
  2. Wi-Fi and Networking
Report issues or request access to the tool.
Virtual Desktop Infrastructure (VDI)
  1. Services
  2. Computing Devices, Software, and Telecom Services
Connecting to VDI, including Secureapps, report issues with the VMware Horizon client, or request changes or updates to the VDI environment.