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Services or Offerings?
Service Catalog (Current)
  1. Services
  2. Technology Services
  3. ITSM (IT Service Management)
Submit request for changes to the current Service Catalog. This may include renaming, reorganization, addition, or deletion of Categories or Services, or form customizations.
Campus-wide Ticket Visibility Request
  1. Services
  2. Technology Services
  3. ITSM (IT Service Management)
Access to view all tickets in the Minnesota State service management tool for the specified institution (RC_ID).
IT Service Management (ITSM) Support
  1. Services
  2. Technology Services
  3. ITSM (IT Service Management)
Report issues or request assistance with the Minnesota State Service Portal (TDClient) or the internal ITSM Client (TDNext).
Marketplace Sourcing
  1. Services
  2. Finance/Facilities
  3. Procurement
Assistance with creating and managing in Marketplace.
Technology Purchase/Build Request
  1. Services
  2. Technology Services
  3. Computing Devices, Software, and Telecom Services
Technology/build requests require the completion of a request form. Submitted requests will follow a workflow for review and approvals. Incomplete forms will be returned to the requestor.