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Services or Offerings?
Campus-wide Ticket Visibility Request
  1. Services
  2. ITSM (IT Service Management)
Access to view all tickets in the Minnesota State service management tool for the specified institution (RC_ID).
General Inquiry
  1. Services
  2. Human Resources
  3. ISRS Human Resources
System usage inquiries or system issue reports related to applications available to all employees including Employee Home, My Profile, Faculty Credentialing, Time & Leave Reporting and the Tuition Waiver Application.  Also includes persons with non-employee affiliations and access to Employee Home for submitting profile and credential information.
Marketplace Shopping/Requisition/Purchase Order
  1. Services
  2. Finance/Facilities
  3. Procurement
Assistance with shopping, requisition, and purchase order questions.
Marketplace Sourcing
  1. Services
  2. Finance/Facilities
  3. Procurement
Assistance with creating and managing in Marketplace.
Technology Purchase/Build Request
  1. Services
  2. Computing Devices, Software, and Telecom Services
Technology/build requests require the completion of a request form. Submitted requests will follow a workflow for review and approvals. Incomplete forms will be returned to the requestor.
Workday Human Capital Management (HCM)
  1. Services
  2. Workday Help
Information and assistance with HCM-related items in Workday.