Software Acquisition Process – System Office

This process outlines how System Office employees request and obtain new software or additional licenses.

Process Steps

1. Submit Request

Submit a service request with the software name, purpose, intended users, and any licensing details. Use the Software, Applications and Licensing service.

2. Inventory Check

Desktop Support checks whether the software is already licensed.

  • If available: It will be assigned or deployed.
  • If not: Security and legal review is required (next steps).

3. Security & Legal Review

4. Purchase

Once approved, the requester may follow the Procurement process to make the purchase.

5. Deployment

Desktop Support receives the license and assigns or deploys it based on license type.

6. Renewals

Annual licenses are reviewed before expiration. Submit requests for renewals or additional licenses through the service portal.

Flowchart

See the attached Software Acquisition Process flowchart for a visual overview.

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