Kaltura MediaSpace: Kaltura Capture media did not upload

Problem

When a Kaltura Capture media recording does not appear within your My Media page in Mediaspace, check to see it's current status within the Capture desktop application.

Solution

1. Open the Kaltura Capture desktop application on your device by doing one of the following:
   • Search for the application on your computer.
   • Select the Capture option from the Create menu in Kaltura MediaSpace.
     
2. Select the Manage link (under the Kaltura logo).
3. Search for any media that failed to upload.
4. Cancel the upload, and choose the option to Re-Upload. 
   Note: If the upload fails again from the Capture application, look for the MP4 file in your Kaltura Capture folder directory and manually upload the recording to your MediaSpace account.