Knowledge about TeamDynamix, the Client Portal, Service Catalog, TDNext, and ITSM processes.
This article provides insight into when and how Change Requests can be made during a Semester Freeze.
This explains the proper process for closing/completing a Change Request within TeamDynamix
This is an article about how to create an Emergency Change Request and how to add a critical incident (child)
This article goes through step by step instructions on how to create a Normal Change Request
Service level agreement for system office IT services.
Use this article for self service to reset your REPL password when your current password is known.