My Recently Visited Services

Team Phone (requires A5 and Microsoft Domestic Calling Plan license).


A storage platform for video and audio files used for teaching and learning. Kaltura automatically optimizes video and audio files for use with any device. It includes strong accessibility workflows, powerful search functions, video quizzes, and deep analytics.


Request for delivery status of an email message that has been sent (message trace).


Complete the SharePoint form (see link below) to update missing email addresses in ISRS and the StarID admin portal.


Request for Statewide Employee Management System (SEMA4) access or SEMA4 password reset.


Adding or removing rules and/or restrictions, including bypass SPAM filter, MDE and ATP.


Campus employees may ask questions or report issues with the VaxTrak application.


Notify of a new marketing/bulk email service provider or report issues with blocked email from a valid provider.


Request a deceased user's StarID account be disabled.


Help with managing content and analyzing traffic on the public website (Cascade CSM), SharePoint Connect sites, Marketing Dashboard, Inquiry on the Web, Institution Administrative Tool, and services under an existing SLA.


Removing access due to forced employee separation and stopping inappropriate student behavior.


To add or remove a Shared Mailbox or Service Account, or see links below.


Information and assistance with HCM-related items in Workday.


Information and assistance with Finance-related items in Workday.


Need assistance with compromised account, unauthorized access, malware, PC infection, or any type of security incident.


Account/Password; Resolve Multiple StarIDs; Account Provisioning; Authentication Services; StarID Self Service


Service active at Normandale Community College. Contact Desktop Support at your location for assistance.


Request for assistance with any of the following: PowerBI, PowerAutomate, Dynamics 365, Power Apps.