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Add, change, delete accounts and password resets.
Account/Password; Resolve Multiple StarIDs; Account Provisioning; Authentication Services; StarID Self Service
A storage platform for video and audio files used for teaching and learning. Kaltura automatically optimizes video and audio files for use with any device. It includes strong accessibility workflows, powerful search functions, video quizzes, and deep analytics.
Need assistance with compromised account, unauthorized access, malware, PC infection, or any type of security incident.
Request assistance with Minnesota State Student Planner (uAchieve/DARS) and Transfer: Degree Audits, Graduation Planner, and Schedule Builder. Also, MnTC, Transfer, Transfer Review and Appeal, Transferology, Transferology Lab, and Transfer Pathways.
Email broadcast is an individual email sent to a group of subscribers at the same time.
This request is used for any Role-Based changes to a Workday user or position.
Help with managing content and analyzing traffic on the public website (Cascade CSM), SharePoint Connect sites, Marketing Dashboard, Inquiry on the Web, Institution Administrative Tool, and services under an existing SLA.
Assistance with Marketplace Spend Radar, Business Analytics, and other reports.
Request a new ENTPR Team or request change to existing team.
Physical and virtual phones, phone number assignments, phone features, voicemail, Voice over IP (VoIP), and other telecommunications services.
Adding or removing rules and/or restrictions, including bypass SPAM filter, MDE and ATP.
Assistance with troubleshooting a users affiliation issue(s).
Have a great idea or feedback about D2L Brightspace? We want to hear from you!
Information and assistance with Core HCM-related items in Workday.
Computing hardware damage or issues, or request to purchase additional or replacement devices.
Need assistance with using H5P? Need to report an issue you’ve found when using H5P? Use this service to request help.
For HR division staff members to request simple or complex design, redesign, and organization of HR Connect topics and related resources