My Recently Visited Services

Help for campus HR staff to gain administrator access and troubleshoot technical issues related to Learning Management (ELM).

Assistance with error messages or access issues, or request acquisition and installation of additional or new software applications or licenses. Create or modify licensing groups in AD and associate or remove users.

Includes data classification assistance, query/database performance, database security support, and more.

Provides assistance to support event, room and academic schedule using EMS Software

Account/Password; Resolve Multiple StarIDs; Account Provisioning; Authentication Services; StarID Self Service

Help for campus HR staff to execute a work order with the vendor (Crosschq) or address issues related to the product. Please contact vendor listed on HR Connect page for help using Crosschq.

Information regarding license purchases that need to be applied to the campus license config OR licensing issues, such as licenses not applied or licenses removed.

Need assistance with the Microsoft's multi-factor authentication service - reset, incident, etc.

Assistance with ISRS print queue setup and support

The online learning platform for Minnesota State.

Questions or assistance setting up or using Multi-Factor Authentication.

Information and assistance with Payroll Accounting reports and processing in workday.

After 90 days of inactivity (‘no login’) your account goes into an “archive” status, and we must restore your account. Please use this service to request your account be re-activated.

Nimble Storage Arrays.

Secure file, large file transfer.

Need assistance with using H5P? Need to report an issue you’ve found when using H5P? Use this service to request help.

Need assistance with Security Architecture, Payment Card Industry Data Security Standard (PCI DSS), Consolidated Access Point (CAP), Enterprise System Guidance (ESG), Architecture-Security Review Team (ASRT), or other security programs

For EMS Desktop Client users only. Questions or issues using the online Campus Room Scheduling Web App should search for and select the "EMS Web App (Campus Room Scheduling)" service for assistance.

Zoom brings video conferencing, online meetings and group messaging into one easy-to-use application.

Information and assistance with Grants-related items in Workday

This request is used for any User-Based changes to a Workday user or position.

Help for people who use assistive technology and run into problems with Minnesota State websites, documents, or IT systems.