My Recently Visited Services
Account/Password; Resolve Multiple StarIDs; Account Provisioning; Authentication Services; StarID Self Service
Problem and error with cost allocation/consumable inventory application and/or report in ISRS
Request that a user be allowed to bypass the two-factor authentication requirement for specific situations.
Wireless APs and LAN contollers, VLAN, Switch Port, switch and router hardware, ACL/port maintenance, ISE
Assistance with the ISRS/Uniface client install process.
Information and assistance with Workday Expenses.
Issues connecting to the wireless network at one of the System Office locations.
A storage platform for video and audio files used for teaching and learning. Kaltura automatically optimizes video and audio files for use with any device. It includes strong accessibility workflows, powerful search functions, video quizzes, and deep analytics.
Request assistance or report issues with fax machines.
Get help or report a problem when using assistive technology to access digital content or use our enterprise IT systems.
Information and assistance with Financial Accounting reports and processing in Workday
Removing access due to forced employee separation and stopping inappropriate student behavior.
Team Phone (requires A5 and Microsoft Domestic Calling Plan license).
Connecting to VDI, including Secureapps, report issues with the VMware Horizon client, or request changes or updates to the VDI environment.
Need assistance with the Microsoft's multi-factor authentication service - reset, incident, etc.
Need assistance with Tripwire's IP360 - "IP360 password reset", scan changes, reporting, etc.
Help with managing content and analyzing traffic on the public website (Cascade CSM), SharePoint Connect sites, Marketing Dashboard, Inquiry on the Web, Institution Administrative Tool, and services under an existing SLA.
Information and assistance with Compensation-related items in Workday Workday Human Capital Management (HCM)
For procurement-related topics such as invoicing, requisitions, purchase orders, supplier accounts, supplier access. In addition, questions or information related to purchasing statutes, policies, and procedures.
Information and assistance with the management of Supplier Accounts in Workday and the State of Minnesota Systems.