My Recently Visited Services

Need assistance with Security Architecture, Payment Card Industry Data Security Standard (PCI DSS), Consolidated Access Point (CAP), Enterprise System Guidance (ESG), Architecture-Security Review Team (ASRT), or other security programs

Submit a service request here for the following:

1. Deployment Requests to Enterprise Application Lower Level Environments (QA, PT, Minnstate1, Sandbox, etc.)
2. Assistance with the deployment application and/or deployment process.

The online learning platform for Minnesota State.

Assistance with Marketplace contracting questions and JAGGAER Word App.

Request access or removal to the StarID Administration Support Application.

Account/Password; Resolve Multiple StarIDs; Account Provisioning; Authentication Services; StarID Self Service

System usage inquiries or system issue reports related to applications including Employee Home, HR Campus, SCUPPS, Faculty Workload Management, and Tuition Waiver..

Report issues or request assistance with the Minnesota State Service Portal (TDClient) or the internal ITSM Client (TDNext).

Email broadcast is an individual email sent to a group of subscribers at the same time.

Problem and error with other auxiliary applications (StarRez, MBS, Nelnet) and/or report in ISRS

Establish the processes and responsibilities that ensure the quality and security of the data used across Minnesota State. Data governance ensures that roles related to data are clearly defined, and that responsibility and accountability are agreed upon across the enterprise.

Need assistance with policies, procedures, operating instructions, or PCI

Need assistance with a security tool - Albert sensor, Internet Guardian, Umbrella, dmarcian, Redseal, SecureFileShare, etc.

Help for campus HR staff. Program registration/enrollment, tracking employee completion, broken links in the courses.

Add, change, delete accounts and password resets.

Support for Minnesota State staff who have been given access to Workday tenants as part of the NextGen HCM and Finance project.

The online learning platform for Minnesota State. D2L Brightspace is the product, which includes third-party integrations with Minnesota State enterprise systems.

Request access or removal of a Microsoft Entra ID (StarID.A) Elevated Access Account.

Seeking information regarding a data table, request to build a data table, or to report a problem with a data table.

Access to view all tickets in the Minnesota State service management tool for the specified institution (RC_ID).

Request a modification to Campus AD MIM and/or Office 365 provisioning rules.