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Questions or assistance setting up or using Multi-Factor Authentication.


Account/Password; Resolve Multiple StarIDs; Account Provisioning; Authentication Services; StarID Self Service


Add, change, delete accounts and password resets.


Report fraudulent account activity.


Any faculty or staff members who create content to support student learning experiences may request an author’s license to H5P. Funding for this service is available through June 30, 2028.

Upon creation of your account, you will receive an email from H5P indicating your account was created. You will be prompted to create a password associated with your account. We currently do not have log in (authentication) services as we do with other educational technology services (e.g. Brightspace, Zoom, Kaltura).


Problem and error with chart of accounts application and/or report in ISRS


The online learning platform for Minnesota State.


Information and assistance with Time reporting and Absence-related items in Workday.


Information and assistance with Settlement-related items in Workday.


IPv4 and IPv6 address space.


Includes data classification assistance, query/database performance, database security support, and more.


Need assistance with compromised account, unauthorized access, malware, PC infection, or any type of security incident.


Add new employee, separation of current employee, office move/department transfer.


Assistance with Microfocus COBOL compiler and development tools.


This ticket is for EMS Desktop Client users only. For end user issues related to questions on the Campus Room Scheduling Web Page, please type ‘EMS Web’ into the search box.


Provide feedback or improvement ideas on current KB (Knowledge Base) articles, or propose article topics.


The online learning platform for Minnesota State. D2L Brightspace is the product, which includes third-party integrations with Minnesota State enterprise systems.


Request to submit one-time LADE 06 submission job.


Information and assistance with the management of Supplier Accounts in Workday and the State of Minnesota Systems.


Problem and error with other auxiliary applications (StarRez, MBS, Nelnet) and/or report in ISRS