My Recently Visited Services
A storage platform for video and audio files used for teaching and learning. Kaltura automatically optimizes video and audio files for use with any device. It includes strong accessibility workflows, powerful search functions, video quizzes, and deep analytics.
Account/Password; Resolve Multiple StarIDs; Account Provisioning; Authentication Services; StarID Self Service
Assistance with research and identifying a justification for the investment that would be required by a potential development. Drafting a pre-business case used to decide whether the potential project merits being investigated in more detail.
This ticket is for EMS Desktop Client users only. For end user issues related to questions on the Campus Room Scheduling Web Page, please type ‘EMS Web’ into the search box.
Information and assistance with Revenue and Customer Accounts-related items in Workday.
Physical and virtual phones, phone number assignments, phone features, voicemail, Voice over IP (VoIP), and other telecommunications services.
Provides assistance to support event, room and academic schedule using EMS Software
Service active at Normandale Community College. Contact Desktop Support at your location for assistance.
Computing hardware damage or issues, or request to purchase additional or replacement devices.
Add, change, delete accounts and password resets.
Complete the SharePoint form and an encrypted email will be sent to the account within an hour with the new password.
Report issues or request access to the tool.
Request for Statewide Employee Management System (SEMA4) access or SEMA4 password reset.
Kaltura MediaSpace videos and Zoom meetings can be transferred to other accounts.
Support for Minnesota State staff who have been given access to Workday tenants as part of the NextGen HCM and Finance project.
Connecting to VDI, including Secureapps, report issues with the VMware Horizon client, or request changes or updates to the VDI environment.
Request that a user be allowed to bypass a blocked Teams App for specific situations.
Notify of a new marketing/bulk email service provider or report issues with blocked email from a valid provider.
Information and assistance with Financial Accounting reports and processing in Workday
Information and assistance with Benefits-related items in Workday Human Capital Management (HCM)
For procurement-related topics such as invoicing, requisitions, purchase orders, supplier accounts, supplier access. In addition, questions or information related to purchasing statutes, policies, and procedures.
Request to enable device in Azure AD
Help for people who use assistive technology and run into problems with Minnesota State websites, documents, or IT systems.
Email broadcast is an individual email sent to a group of subscribers at the same time.