My Recently Visited Services

Information regarding license purchases that need to be applied to the campus license config OR licensing issues, such as licenses not applied or licenses removed.

Connecting to VDI, including Secureapps, report issues with the VMware Horizon client, or request changes or updates to the VDI environment.

Assistance with the ISRS/Uniface client install process.

Assistance with Marketplace contracting questions and JAGGAER Word App.

Account/Password; Resolve Multiple StarIDs; Account Provisioning; Authentication Services; StarID Self Service

Request access or removal to the StarID Administration Support Application.

Support for any Workday Security request or change.

Request access or removal of a Microsoft Entra ID (StarID.A) Elevated Access Account.

Notify of a new marketing/bulk email service provider or report issues with blocked email from a valid provider.

A storage platform for video and audio files used for teaching and learning. Kaltura automatically optimizes video and audio files for use with any device. It includes strong accessibility workflows, powerful search functions, video quizzes, and deep analytics.

Add, modify, or delete a DNS entry.

Report campus network issues.

System office-supported third-party integrations with the D2L Brightspace platform.

Microsoft Azure or VMware vSphere environments.

Assistance with ISRS print queue setup and support

Program Navigator is the tool used to review and approve academic programs offered at the colleges and universities of Minnesota State. It is used to create, redesign, update, suspend, and close academic programs. Data is automatically uploaded into the Program Inventory, College Search, and ISRS within 24 hours.

Activate, change, or deactivate Program Navigator account.

Report issues or request access to the tool.

Requests to have an application configured/integrated with Azure AD (Single Sign On (SAML or OAuth)).

Contact IT Desktop Support at your campus for assistance.