Apple/Macintosh devices such as iPads.
Send updates and emergency alerts through email, phone calls, text messages, or social media channels.
Email broadcast is an individual email sent to a group of subscribers at the same time.
Computing hardware damage or issues, or request to purchase additional or replacement devices.
Notify of a new marketing/bulk email service provider or report issues with blocked email from a valid provider.
Add new employee, separation of current employee, office move/department transfer.
Request to checkout IT-related equipment at the system office.
Provides assistance to support event, room and academic schedule using EMS Software
A storage platform for video and audio files used for teaching and learning. Kaltura automatically optimizes video and audio files for use with any device. It includes strong accessibility workflows, powerful search functions, video quizzes, and deep analytics.
A storage platform for video and audio files used for teaching and learning. Kaltura automatically optimizes video and audio files for use with any device. It includes strong accessibility workflows, powerful search functions, video quizzes, and deep analytics.
Questions or assistance setting up or using Multi-Factor Authentication.
Printing issues, printer move, add a printer, or report issues with the Papercut print tracking software.
Report issues or request access to the tool.
Secure file, large file transfer.
Creation, sharing and access to new or exisitng shared folders and files as well as mapped drive access.
Assistance with error messages or access issues, or request acquisition and installation of additional or new software applications or licenses. Create or modify licensing groups in AD and associate or remove users.
Technology/build requests require the completion of a request form. Submitted requests will follow a workflow for review and approvals. Incomplete forms will be returned to the requestor.
Physical and virtual phones, phone number assignments, phone features, voicemail, Voice over IP (VoIP), and other telecommunications services.
Connecting to VDI, including Secureapps, report issues with the VMware Horizon client, or request changes or updates to the VDI environment.
Issues connecting to the wireless network at one of the System Office locations.
Zoom brings video conferencing, online meetings and group messaging into one easy-to-use application.
Zoom brings video conferencing, online meetings and group messaging into one easy-to-use application.