Request for access to user or separated user data. Please include approval from campus HR Director.
Request for assistance with campus AD Group Sync problems, including syncing issues, new installations, and questions.
To add or remove a Shared Mailbox or Service Account, or see links below.
Requests to have an application configured/integrated with Azure AD (Single Sign On (SAML or OAuth)).
Email broadcast is an individual email sent to a group of subscribers at the same time.
Removing access due to forced employee separation and stopping inappropriate student behavior.
Request for assistance with M365 email
Request for assistance with M365 email.
Request to enable device in Azure AD
Complete the SharePoint form (see link below) to update missing email addresses in ISRS and the StarID admin portal.
Complete the SharePoint form for Mailbox for Room Resource.
Request for delivery status of an email message that has been sent (message trace).
Submit a Change Request to the Microsoft 365 team.
Information regarding license purchases that need to be applied to the campus license config OR licensing issues, such as licenses not applied or licenses removed.
Adding or removing rules and/or restrictions, including bypass SPAM filter, MDE and ATP.
Request for assistance with any of the following: PowerBI, PowerAutomate, Dynamics 365, Power Apps.
Assistance with SharePoint
Faculty and campus staff: Contact Desktop Support at your campus for assistance.
Request a new ENTPR Team or request change to existing team.
Service active at Normandale Community College. Contact Desktop Support at your location for assistance.
Team Phone (requires A5 and Microsoft Domestic Calling Plan license).
Contact IT Desktop Support at your campus for assistance.
Complete the SharePoint form and an encrypted email will be sent to the account within an hour with the new password.