Internet bandwidth support.
Request, renew, or revoke certificates.
Report DDoS incident for mitigation.
Report issues or request assistance with DMCA.
Add, modify, or delete a DNS entry.
Assistance with coordinating Eduroam network setup, run radius service and troubleshoot user access issues.
Add, modify, delete a firewall rule.
IPv4 and IPv6 address space.
To request a campus edge firewall NAT (network address translation) for either a host or network that needs to be translation from a private (RFC 1918) address/network to a public address.
Report campus network issues.
Report issues or request access to the tool.
Activate, disable, modify jack/port.
Issues connecting to the wireless network at one of the System Office locations.