Software and Devices

Articles regarding desktop and web applications, hardware, and troubleshooting.

Categories (1)

Data Cookbook

Learn more about the system-wide data dictionary.

Articles (12)

Accessing VDI (Secureapps)

Provides information and screenshots on how to access and login to the VDI environment.

Checkout Laptops at the System Office

Information about checkout laptops at the system office.

Email Signature Standards

Designed for System Office employees, this article explains how to set up a personalized email signature and adjust default font settings in Outlook.

EMS (Event Management System)

EMS is Minnesota State's room and resource scheduling system. Employees log in with Minnesota State credentials. A full user guide is available on the EMS Home page.

Perceptive Content (formerly "ImageNow")

Support information for Perceptive Software (formerly "ImageNow"), with links to support resources and details about the transition to Softdocs.

Resources for Adobe Sign Administrators

Adobe Sign Administrators can find useful resources from Adobe's documentation such as how to use the Adobe Admin Console, creating templates, and more.

Service Level Agreement: End User Services

Overview of the End User Services (EUS) Service Level Agreement, including support expectations, service coverage, and response standards, with the full SLA available in the attached document.

Software Acquisition Process – System Office

Outlines the System Office software acquisition process, including request submission, inventory review, required security and legal steps, purchasing, and license deployment.

State of Minnesota - Employee Self-Service

This article explains how State of Minnesota employees use the Employee Self Service portal to view pay information, tax forms, benefits, and training, and provides links for logging in and getting help.

Technology Standards

Provides information on standard software and hardware provided to system office employees.

Windows 11 Quick Reference Guide

Provides a quick reference guide to Windows 11 showing the most commonly used applications and accessories.

Working Remotely & Telework Technology

This article provides useful information for system office employees working remotely or in hybrid mode.