Submit request for changes to the current Service Catalog. This may include renaming, reorganization, addition, or deletion of Categories or Services, or form customizations.
Access to view all tickets in the Minnesota State service management tool for the specified institution (RC_ID).
Report issues or request assistance with the Minnesota State Service Portal (TDClient) or the internal ITSM Client (TDNext).
Provide feedback or improvement ideas on current KB (Knowledge Base) articles, or propose article topics.