IT Service Management items including ITSM processes, Service Catalog, Knowledgebase, and the service Client Portal.
Services (4)
Submit a request for Team Dynamix work
Access to view all tickets in the Minnesota State service management tool for the specified institution (RC_ID).
Report issues or request assistance with the Minnesota State Service Portal (TDClient) or the internal ITSM Client (TDNext).
Provide feedback or improvement ideas on current KB (Knowledge Base) articles, or propose article topics.