Articles (9)

Kaltura MediaSpace: Why do I get the message, Access Denied?

You have a link to a video hosted on Kaltura MediaSpace.  You attempt to access the video and the message, Access Denied, is displayed. Access Denied. Sorry, you cannot access this page. If the issue persists, please send the below information to customer care.

This occurs because the owner of the video has the video marked as Private.  Please inform the owner of the video that the video should be published as Unlisted or Public.

Kaltura MediaSpace: Captioning a media file

How can I edit the captions for my media in Kaltura?

Kaltura MediaSpace: Change media ownership & add collaborators

How to transfer ownership and add collaborators for videos and other media.

Kaltura MediaSpace: Channels and multiple contributors

Kaltura MediaSpace Channels are collections of content organized around a specific theme or topic. Multiple individuals can be granted contribution or management rights. They are a good solution for working on shared or group video projects.

Kaltura MediaSpace: Download MediaSpace file as Owner

I created a video (such as in Zoom) that's stored in my MediaSpace account. How do I download the media file from My Media in MediaSpace?

Kaltura MediaSpace: Kaltura Capture desktop application

What is Kaltura Capture in MediaSpace?

Kaltura MediaSpace: KMS Go mobile app

Is there a mobile app that can be used with Kaltura MediaSpace? Where can I download the KMS Go app?

Kaltura MediaSpace: Manually transfer grades to D2L Brightspace

How do I manually transfer the scores for a video quiz in Kaltura to Brightspace?

Kaltura MediaSpace: Media is being processed error

You’ve added a video to "My Media," but it's still processing after a long time and is not able to be viewed. When you try to view it, you see a message indicating that it is still processing.